Design and Innovation Executive
Adept at Driving Outcomes
$7B
Currently leading product and design for Honeywell's platform that supports
$7 billion annual GMV.
#1
Led strategy and design at TIAA, vaulting their PlanFocus record keeping platform to #1 among competitors.
600%
Managed comprehensive digital strategy and redesign for United Airlines, lifting digital CSAT by 600%.
42%
Designed an innovative diabetes management mobile app platform for Dexcom that grew revenue by 42%.
$4B
Led strategy and design of a wholesale digital marketplace and SaaS product suite that realized $4B annual GMV.
Leading From Insight to Implementation
With 20 years of experience in digital transformation and a master's degree in design, I've managed enterprise innovation and transformation for industry leaders in a variety of verticals. I enjoy helping organizations and cross-functional teams respond to technology enabled disruption and massive massive change by combining a unique set of capabilities and areas of expertise....
Product Strategy
User Research
Service Design
Customer Experience
UX Design
Product Design